IT Service Support Coaching is a tailored 1:1 session designed to help you break into IT Support with clarity, confidence, and a clear plan of action. Whether you are transitioning from a non-technical role or already have some experience, this session gives you expert guidance based on real industry practice.

• A personalised breakdown of the IT Support career path

• A step-by-step roadmap to help you secure your first role

• Certification guidance

• Skills assessment and recommendations

• Practical advice on how to stand out to employers

• Live Q&A on anything related to IT Support, helpdesk, or service desk careers